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COVID-19


 The health and safety of our team and clients remains our priority so we have created the following measures to limit the risk of infection. Rest assured, our exceptional level of service and quality will not be affected as we implement these changes.


We will be limiting the number of clients within the salon to ensure social distancing is adhered to.

We ask you to arrive on time and not earlier than your appointment as our waiting area will not be in use. If you arrive early, please wait outside or in your car until called in.

Please do not bring anybody with you unless it’s a child who has an appointment.

All members of our team will be wearing masks and we kindly request our clients do the same. (we are happy to provide if need be).

We will request that every client washes their hands as soon as they enter the salon, and continue to use anti-bacterial gel which will be supplied at reception and at each work station.

Regretfully, there will not be any refreshments or magazines offered in the salon.

We will only be accepting pre booked appointments. If you need to visit in order to make your appointment, please wait outside until called in.

Each stylist will only have one client at a time.

You may be asked to keep hold of jackets or coats if they are brought into the salon.

Please reschedule your appointment if you or anyone you are living with have any symptoms of Coronavirus.

We will be extending our appointments to ensure we have time to sterilise before and after each client.

To help restore the condition of your hair, we will be recommending Olaplex treatment to every client having colour services.

We appreciate your support at this very difficult time and we shall get though all of this together.


Thank you,


Claire and Mel.


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Meet Malavia, part owner and senior stylist


Malavia has been Hairdressing since 2009, offering her clients colouring, cutting, styling and specialising in Hair Extensions and Bridal/wedding Hair. She first started her training at Hertford Regional College in Ware, qualifying with a NVQ Level 2 and went on to do other courses, such as Level 3 Barbering, Hair Extensions and further colouring technique courses. Malavia is considered to be loyal, creative and friendly, and wanting to make all her clients feel comfortable with each service they have. She is most passionate in making a client feel happy and satisfied when leaving Reflection Hair Studio. Malavia enjoys every aspect in hairdressing and loves making a change in how someone feels and looks.


Meet Claire, part owner and senior stylist


Claire’s induction to the hairdressing industry started in 2005, beginning at Hitchin North Hertfordshire College. Qualifying with an NVQ level one and two whilst training in a salon. She then went on to work in other salons learning their traits, in addition, attending other courses where possible. In 2015 Claire and Malavia opened Reflection Hair Studio to allow themselves to follow their passions and give their customers the best experience possible. Claire enjoys all aspect of hairdressing from cutting long and short hair, all types of colouring from highlights, balyages/ombres to all over colours and blow-drying all lengths of hair.


At Reflection Hair Studio we would like all our clients to feel as safe and comfortable as possible during this difficult time. Therefore we are ensuring that we are carrying out all health and safety procedures for when we re-open.